Shipping policy

SHIPPING POLICY

All orders are processed within 1–3 business days.

Once your order has been processed, you will receive tracking information and status updates throughout the shipping process. Customers may receive notifications when payment is confirmed, when the order enters fulfillment, when the order ships, and when delivery milestones are reached.

Delivery times may vary depending on product type, inventory location, carrier operations, weather conditions, customs processing, and destination.

SERAE is committed to providing tracking visibility throughout the entire fulfillment process so customers can monitor their order status at every stage.

If you have any questions regarding your order, please contact admin@serae-shop